Shipping Policy
Shipping Policy
Order processing time: 24 to 48 hours (excluding weekends and public holidays).
Estimated delivery time: 4 business days from dispatch, across our entire delivery area.
- Mainland France, Belgium, Luxembourg, Switzerland — 4 business days
- French overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Saint Barthélemy, French Polynesia) — 4 business days, no customs charges on delivery
- Canada — 4 business days
Total time from order to delivery: 5 to 6 business days (processing + transit).
Express shipping is free on every order, with no minimum spend.
As soon as your order is dispatched you receive an email containing a tracking number, which lets you follow your parcel in real time. Delivery is handled by established carriers.
If your parcel has not arrived within this time frame, email us at contact@customer-wesupport.com: we open an enquiry with the carrier and come back to you within 24 to 48 hours.
Omaneli
30 N Gould St, Sheridan, WY 82801, United States
Phone: +1 218-542-0012
Email: contact@customer-wesupport.com